The mother of this former client of Narconon StoneHawk (now closed) drove from Texas to Michigan after hearing several complaints by her son on collect phone calls he had to sneak during free time in order to make. After Narconon found out that she was coming to get him, he was "punished" by being kept in a small room without food and being badgered by staff, as they tried to convince him that she, his mother, was the suppressive enemy. The former owner of StoneHawk now runs other facilities in Michigan which use Narconon methods and training, but are not formally named as "Narconon".
Narconon Stone Hawk Rehabilitation Center, Inc.
Narconon Stone Hawk Rehabilitation Center, Inc. was the legal owner of one facility in Battle Creek, Michigan which went by the name Narconon Stone Hawk. It is now closed, but the former director now runs facilities named Best Drug Rehab, A Forever Recovery, and Tranquility Detox.
This former client of Narconon StoneHawk (now closed) was taken to a "crack motel" when he refused to go to "class" due to having the flu, and he relapsed there while waiting for a flight back home. He says his mother chose it out of desperation and sent him to the first place that sold her a dream. He later achieved sobriety through Narcotics Anonymous.
After three days at Narconon Stone Hawk, this young man alerted his parents to the Narconon-Scientology connection and asked them to conduct a search on the internet for additional information. His parents removed him from the program and began their battle to obtain a refund of the $20, 000 they paid for the program.
This is a 2011 FTC complaint about Narconon Stone Hawk sent in by the Michigan Attorney General. The details of the complaint against Stone Hawk are not mentioned. The details of this complaint have been redacted. Nevertheless, we have included it here to document that a complaint was made about the facility listed on the given date.
This single Mom took out a high interest loan and emptied her retirement account to pay for her son's treatment at Narconon Stone Hawk. She was disappointed to find the facility in poor condition. Additionally, she claims her son was dropped off at a motel, 26 miles away from the program in a drug infested area. She feels that Narconon uses suspensions to generate revenue by charging additional fees when clients relapse.
The family member was at Narconon Stone Hawk in Battle Creek for 12 days, before being removed by the family after they discovered that the facility was inadequately cared for, the staff was unqualified, and the treatment methods were Scientology based. They tried for 9 months to get a refund, but calls were ignored and a certified letter to the Executive Director (Per Wickstrom) was returned unopened. The 12-day stay cost them $28,600.00.
This family's loved one was at Narconon Stone Hawk for less than two weeks to the tune of $28,600. They were unhappy with an inadequately maintained facility, deceptive practices, unqualified staff and unorthodox treatment methods. They requested a full refund, but received no response. As a result, they have filed complaints with the Michigan Department of Community Health and the state's Attorney General. At the time of their filing, they were aware of 32 other complaints filed against Narconon with the Michigan Attorney General's office.
A leaking roof, filthy mattresses and alcohol and drugs at the facility are some of the issues cited in this complaint. Mom is a nurse who inquired about the dosages of vitamins given to her son. Narconon staff members were either unable or unwilling to provide the information. Included in the complaint is another claim that Narconon was paid twice, once by the parent and once by the insurance company. When Mom asked for reimbursement by Narconon, they allegedly refused. This parent has filed complaints with multiple state agencies and Anthem Blue Cross, her health plan.
According to this Mom, there is no contractual basis for Narconon Stone Hawk to retain the $29, 437 fee she paid for her daughter's treatment. After receiving the contractual agreement, she pulled her daughter from the program and disputed the charge with her credit card company. Emails and calls to Narconon Stone Hawk went unanswered until a treasurer said she would help, but never followed up.
As many others have alleged, this client reports relapsing counselors, sexual misconduct of staff and refusal of medical treatment during his treatment at Narconon Stone Hawk in 2006. In an effort to obtain reimbursement for a family member's up-front payment of $24, 900, claims were submitted by the client to his/her health plan. The health plan submitted $8,000 directly to Narconon. When attempting to get the money back, he/she was informed a processing fee of $399.00 would be required. As of December of 2007, no reimbursement had been received.