According to this family, promises of a complete rehabilitation, psychotherapy, and a 96% success rate sold them on Narconon Vista Bay for their loved one. Allegedly, the client was transferred to Placerville, suspended from the program due to a minor disciplinary infraction and dropped off at a homeless shelter where he relapsed within 1 day. A request for a refund allegedly went unanswered by Narconon they say.
This person's son who had "borderline stage II hypertension" was only able to stay at Narconon for 9 days before he began experiencing a feeling of wooziness, irregular heartbeat, excessive prespiration, and extreme anxiety. He asked to see a doctor but his requests were denied. The son left Narconon, and the parent requested a pro-rated refund of the $29,000 he had paid. Initially, the refund was refused, but after persisting and signing a gag agreement (which is common for anyone receiving a refund from Narconon), the money was refunded.
Narconon's treatment left this man feeling woozy. As a result, he fell, hitting his head and requiring stitches, according to his wife. In addition, he claimed to have been hit by a staff member's car in the Narconon parking lot. He had contacted a lawyer and planned to sue.
This exceptionally disturbing case was filed in California Superior Court at Santa Cruz on June 9, 2004. The plaintiffs had contracted with Narconon to provide in-patient treatment for the wife. When the wife arrived at Narconon, she was put into detoxification at what was called the "withdrawal cabin" which was some distance from the main facility. While the plaintiff was sleeping, a staff member who was a former student and recent graduate of the program entered the cabin, insisted on giving her a "touch assist", and, after a chase that took place outdoors, ultimately raped her.
Deborah Khazei filed her lawsuit in The United States District Court, District of Massachusetts, against Narconon of Northern California and First USA Bank , alleging fraud, misrepresentation, unauthorized transaction, breach of contract, and asking for compensatory damages for severe physical and emotional distress with a demand for return of monies paid for services not rendered. She filed this pro se in 2002 but later hired an attorney help her in negotiating and settling the case.