On January 6, 2012 Narconon "Vista Bay" accepted Plaintiff's son, Harris Evans, a 5150 involuntary commitment patient in California who suffered from schizophrenia and substance abuse, as a patient at their facility. This was done as a transfer patient from Kedren Acute Psychiatric Hospital in Los Angeles to its facility in Watsonville, CA via coordination with Greg Potts of Carpe Diem Intervention Services and Consultation.
The plaintiff found Narconon on the internet and, after speaking with a salesperson, paid a fee that she was told was all-inclusive to send her sister to Narconon Vista Bay for treatment of a chemical dependency. She was later told that she would have to pay an additional $2,000 to August West Family Services for a "chemical detoxification". She alleges that August West Family Services is part of a bait and switch program to obtain additional money, and that the services provided by them are medically unsound and unnecessary.
This lawsuit is against Narconon Vista Bay, Narconon International, Association For Better Living & Education International and unnamed 'Does 1-20' for Damages related to Fraud, Breach of Contract.
Mr. Compton paid $29,000 for the Narconon program for his son to immediately begin treatment. He was then charged an additional $6,500 for "chemical detoxification", which he had not been informed about prior to agreeing to place his son in the program. There were other things he was not told about, or which were misrepresented to him...
Consumer alleges the facility was dishonest and failed to disclose pertinent details about the program that were admitted to after the check was cashed. The family suffered financially, physically and emotionally after realizing they were deceived and their requests for a refund was never acknowledged.
This is the investigation of a client's death, initially thought to be related to sauna treatment. A facility staff R.N. claimed that the client was past the sauna portion of the program at the time of the incident. The agency substantiated multiple deficiencies, including inaccurate statements and late notification of Decedent's death, one year after the fact. Narconon submitted a corrective action plan which was accepted by the agency.
This complaint has it all and more. Paid in advance after call to referral service and talk with intake counselor at Vista Bay who gave a false success rate, lied about insurance reimbursment where there was none, lied about there being a full medical staff, where none exists, denied the program is Scientology based when it is. Refused to refund money paid by parent, despite son only at Narconon less than 3 days. Received Narconon's contract to sign and return AFTER son was already out of Narconon, succeeding in a new different program.
According to the parent of a former client, Narconon Vista Bay failed to disclose their no refund policy, connection to scientology, and had their son sign the no-refund portion separately while he was in an impaired state.
Son was not allowed to talk with parent in private for 25 days. Later, he was able to tell her to come and get him out because "it's a cult" using Scientology; begs her to not to say he told her anything or he'll "get in big trouble". Parent was referred via an internet referral service that she later found "is part of the scam", States they used dangerous treatment methods, Brainwashing. There was no medical staff. Asks for full refund.
Parent, using what was supposed to be an independent online drug referral service, was referred to "Vista Bay". Salesperson (intake counselor) contacted and assured parent, several times over 3 days of discussions of all concerns the parent had, that Vista Bay facility was able to meet their son's needs when it wasn't. Son arrived, stayed 1 day and was transferred to another facility but left several days later. Program refuses to talk about getting a refund.