This former client was at Narconon for two days prior to transferring to another facility due to seizures. His parents began requesting a refund in July of 2008. On several occasions, the family was informed by June Rosenberry, Director of Client Services, that their refund request was at the top of the stack in finance (Sept, Oct. and Nov), As of April 30, 2009, they were still waiting for a refund.
The allegations in this complaint state that no medical exam was performed by a physician prior to Narconon starting the client on high-dose Niacin, or other vitamins, and 5 hours of daily sauna. A puncture wound on the client's hand was ignored. Housing consisted of 8 men in a trailer with a leaking toilet. The parents further allege that Narconon Fresh Start's website is misleading. They pulled their son out of the program after 48 hours and received only half of their money in refund.