These parents found Narconon Newport Beach through an internet search after becoming concerned about their daughter's drinking. Prior to daughter's admission, the parents say they were not informed about Narconon's no-refund policy or the program's connection to Scientology. Their 19-year-old daughter claimed to be the victim of sexual comments and advances made by a 50-year-old Narconon staff member.
This father's son was at Narconon in Newport Beach for 9 days in 2007. They were promised a refund of $23,250. A refund was received in June of 2009. The amount of the refund is unknown.
A returnable deposit was paid for a son to possibly enter the Narconon program. He failed to do so after and intervention specialist was hired an the facility refused to return the deposit as promised.
This Mom made a $20,000 down-payment for Narconon to "hold a bed" for her son in February of 2007. After a failed intervention, her son refused treatment, never setting foot in Narconon. Despite multiple requests and enlisting the help of an attorney, she had received no repayment as of June 23, 2008. Dealing with her son and this situation at the same time was extremely stressful for Mom. Finally, on July 28, 2008, a partial refund was received.
This complaint details non-refundable pre-payments of $3000 for detox at Newport Beach and $27,000 for Narconon services, the latter was not delivered. The patient was taken off all medications and then declared "too heavy a user". No paperwork or receipts were received and no time spent at Narconon, no contract signed and refunds refused. They were not told of the ties to Scientology.
Narconon had agreed not to give any money to Plaintiff's son because the Plaintiff feared that the son would leave the facility and return to the streets and a life of drug use, and she would lose the $25,000 she spent on the program. Narconon broke the contract and the son left the program and bought a bus ticket to Colorado.
At first, Narconon seemed like a great choice for this person's 19 year old coke-addicted brother, but soon was having second thoughts when the family could not get timely responses as to the brother's condition. He said "In a nutshell I am noticing that this is a scam and I am part of it."
Plaintiff believed she was contacting Narcotics Anonymous because of the similarity of the name. She was not informed that it was not NA nor that Narconon was associated with Scientology. Once in the program, her son realized that it was not Narcotics Anonymous, but the Scientology-affiliated Narconon.
This complaint letter about Narconon Sunshine Summit Lodge and Narconon Newport Beach to Discover Financial Services goes into great detail about the experiences of a former client of Narconon. The author describes how she was deceived by a "fake referral site" and was never told that the referral was to Narconon until she received an emailed credit card statement.
This wife states that Narconon Southern California was dishonest about the amount of supervision available for her husband in the program, and their policy on client returns after relapse. She further claims that personal information was freely given to others by Narconon over the phone.