Lengthy, but insightful, complaint about the program, the lies told about what the facility would be provide, what the program was about. She complains that the program choices are non-existent or only for 1 day per week, counseling is only 1x per week, conditionsare filthy, limited food for a vegan. However, the most interesting part at the end of the complaint concerns how she was treated, especially after the then case manager Paul Lawson, took her out on the program boat to go over her "inventory" which she needed to complete. Only problem is that she was out sun bathing in a bikini when he came over to her, suggesting she join him for this part of the program on the boat. When they returned, staff and students were concerned that he'd taken advantage of her physically (claiming he had a history of with other patients) which she was insistent that he hadn't. However, she was confused about whether she'd been emotionally taken advantage of by the case manager during some moments on the boat, which she describes. The director, Pam Anderson, was concerned and pressured her to tell her if he had... even preventing her from graduating from the program until other staff intervened on her behalf. Read and decide if he was inappropriate.
Battle Creek, MI
Totally disabled veteran files complaint seeking help from the Attorney General's office describing an inexcusable experience at AFR. He finds that he's been picked up by several "members" and, unbeknownst to him, is being driven to AFR. On arrival, realizes he is in a rehab. While heavily under the influence of drugs. he is asked if he has insurance. He tells them everything is in his wallet, believing they would see his Medicare and state funded supplemental health insurance cards. Instead, they find and have this victim sign authorization forms for his debit and credit cards. Then comes the physical pain and suffering because his health problems are ignored and the facilities were not handicap accessible. After 36 hrs in detox, and a short time in the main program requiring he be mobile despite the pain it is causing him, he decided to leave. They told him he would die if he left. It gets worse from there. He filed this complaint and also one with the police.
Plaintiffs names are confidential due to Doe #2 having been a minor child while attending the program. Doe #1, the parent, was fraudulently assured that Best Drug Rehabilitation was the only Michigan ' juveniles only' drug rehab program, after being told there were none in Indiana. The claims in this case against Best Drug Rehabilitation, Inc (BDR) and Tranquility Detox are for Fraud, Credit Card/Application Fraud, Unjust Enrichment, Breach of Contract, and Intentional Infliction of Emotional Distress. There are 115 statements supporting the above claims, one more disturbing than the next, about the minor child attending Tranquility Detox and Best Drug Rehab, falsehoods told to the parent, and fraudulent actions taken by the defendants in order to make the sale. No one should have to go through what happened, much less a minor child and a caring and vulnerable parent. 2 names mentioned in the complaint are Darwin Dixon, the salesman, and Brian Basil, the interventionist Dixon referred the parent to. Read what they said and did to get the child to arrive. Also, read what happened at Tranquility Detox, then on the long drive from there to the Best Drug Rehab in program in Manistee, MI 2 days later; what was going on there, what the minor was made to deal with before he secretly called home, before BDR director Amber Howe assured the parent that the minor was not telling the truth and they have an 85% success rate. The next day, the minor finally walked away, found a phone, called his family to come get him and waited while they drove 7 hours to rescue him from the traumatic nightmare. This case was settled.
The client made multiple allegations in this complaint including not being advised of Recipient's Rights, or a rights program contact, and being required to submit to random drug testing without a chain of command to secure samples. As a result of this inspection, a recommendation was made for A Forever Recovery to provide Recipient's Rights brochures to each client with a rights program contact. Additionally, the program was required to add language to their policies and procedures on securing all drug screens collected.
Violations: Plumbing, core kitchen issues, sanitation
Violations: Sanitation, plumbing, weatherstripping
Violations: food temperatures, food-contact surfaces, plumbing, equipment maintenance, sanitation
Violations: food temperatures, equipment maintenance, food-contact surfaces