FTC Complaint, Narconon Freedom Center, February 15, 2011

Consumer was convinced by Nick Theil to incur debt on a credit card and obtain a medical loan for the son's treatment, on the grounds that their full insurance coverage would repay the costs to the claimant directly. When the son left the program after 9 days, the refund was initially denied and issues related to an unauthorized insurance claim(s) the center had submitted by Med Pro Billing arose. The initial insurance claim was paid directly to the center and not the insurance holder. Additionally, other fees and surcharges were charged to the parent in order to reduce the amount of the negotiated refund monies due. Five months later, the promised refund was never received and the consumer was alarmed because they couldn't stop the insurance company from sending the rehab additional checks for services that were never rendered.

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Complaint against Narconon Freedom Center, October 18, 2010

This person was made to open a credit card account to have the program fees charged to. They had trouble getting Narconon to send the correct documents to their health insurance company. Phone calls with messages left were not returned, and a certified letter was refused and returned unopened. Eventually, he got a lawyer involved, but the outcome is unknown to us.

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FTC Complaint, Narconon Freedom Center, October 11, 2010

Sister asks for help in getting a full refund of monies paid by her elderly parents for her sibling to attend Freedom Center, Sibling stayed less than 36 hrs because of filthy conditions, Sibling held against her will for some hours after asking to leave before finally being released. Complaint names names and many details.

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FTC Complaint, Narconon Freedom Center, September 2, 2010

Canadian citizen reports on the deceptive trade practices of the Narconon Freedom Center and his/her experience of being sent first, and unawares, to A Forever Recovery for a short and incomplete medical detox and then transferred to Narconon Freedom Center, where he/she experienced extended withdrawal resulting in extreme pain requiring costly hospitalization. See other detailed issues of importance.

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