Lengthy, but insightful, complaint about the program, the lies told about what the facility would be provide, what the program was about. She complains that the program choices are non-existent or only for 1 day per week, counseling is only 1x per week, conditionsare filthy, limited food for a vegan. However, the most interesting part at the end of the complaint concerns how she was treated, especially after the then case manager Paul Lawson, took her out on the program boat to go over her "inventory" which she needed to complete. Only problem is that she was out sun bathing in a bikini when he came over to her, suggesting she join him for this part of the program on the boat. When they returned, staff and students were concerned that he'd taken advantage of her physically (claiming he had a history of with other patients) which she was insistent that he hadn't. However, she was confused about whether she'd been emotionally taken advantage of by the case manager during some moments on the boat, which she describes. The director, Pam Anderson, was concerned and pressured her to tell her if he had... even preventing her from graduating from the program until other staff intervened on her behalf. Read and decide if he was inappropriate.
Complaints made to an official or authority, such as a licensing agency, consumer protection agency, or any government official. These may be obtained through Open Records Requests or from the individual themselves. This is a different type of document from the initial complaints filed in a lawsuit.
Totally disabled veteran files complaint seeking help from the Attorney General's office describing an inexcusable experience at AFR. He finds that he's been picked up by several "members" and, unbeknownst to him, is being driven to AFR. On arrival, realizes he is in a rehab. While heavily under the influence of drugs. he is asked if he has insurance. He tells them everything is in his wallet, believing they would see his Medicare and state funded supplemental health insurance cards. Instead, they find and have this victim sign authorization forms for his debit and credit cards. Then comes the physical pain and suffering because his health problems are ignored and the facilities were not handicap accessible. After 36 hrs in detox, and a short time in the main program requiring he be mobile despite the pain it is causing him, he decided to leave. They told him he would die if he left. It gets worse from there. He filed this complaint and also one with the police.
These parents allege they were promised the "highest success rate in the field of drug rehabilitation, luxury-leisurely resort accommodations, drug education program, jacuzzi" and more. The complaint is cut off at that point. We can only assume that Narconon did not live up to its promises.
A mother complains that Narconon convinced and assured her they could help her daughter with an addiction to unhealthy relationships. After the daughter entered the program, the mother was denied contact and progress reports despite promises of daily updates, The mother also alleges her daughter continued to maintain the unhealthy relationships in her life during in the program, and turned against her mother when she questioned the treatment. When the time came for her daughter's graduation from the Narconon program, the consumer felt she was deceived because her daughter was misled to falsely believe she completed something helpful and the mother wanted a refund for services that were never rendered.
Parents sent 18 yr old child to Narconon based upon the false claims made by a person from a rehab referral site, a parent of a graduate he referred her to, as well as those made by the intake staff. Daughter ran away after 2 weeks. Felt harassed by 'bull-baiting' and believed she was being brainwashed by Scientology. Parents learned the whole program is Scientology and that the guy who referred her had died from a heroin over-dose after referring her to Fresh Start. Wants partial refund.
Consumer was falsely told by Mike DiPalma that there was no relation between Narconon and Scientology, and questions the legitimacy of various aspects of the program.
This is a complaint about questionable insurance billing and delays. The person was made to change their address to A Forever Recovery for insurance purposes and also start a new credit card and sign over Durable Power of Attorney to AFR before treatment.
This complainant was made to change their address with the insurance company to the facility's and open a new credit card as guarantee of payment. They were also required to sign a Durable Power of Attorney so the facility could act in the husband's name to ensure payment.
Complainants allege Narconon informed them that insurance would reimburse 40% of the cost of their son's treatment (total $33,000). This turned out to be inaccurate as the insurance denied the claim. Later, they discovered there were other inconsistencies between what they were told and what actually occurred while their son was at Narconon.
A parent details how any connection to scientology was denied by A forever Recovery and the horrible conditions faced by her son, including "being billeted in a grimy room with 7 other patients."