This man paid $27,000 for services to be delivered by Suncoast Rehab for his wife, but was never told of the connection to Scientology or L. Ron Hubbard, the founder of Scientology. He removed his wife from the center after 7 days, and considers that was 7 days too late. He is incredulous that such conditions and treatment can exist in the US, and was seeking a lawyer.
The brother of a former client alleges that Sun Coast Rehab failed to provide a safe and honest clinical drug rehabilitation, as promised. Facility employees denied any connection with scientology, but threw L. Ron Hubbard's "ethics" book at his sister when she voiced a desire to leave. He is convinced that all Narconon facilities are a front for scientology.
These parents found Narconon Newport Beach through an internet search after becoming concerned about their daughter's drinking. Prior to daughter's admission, the parents say they were not informed about Narconon's no-refund policy or the program's connection to Scientology. Their 19-year-old daughter claimed to be the victim of sexual comments and advances made by a 50-year-old Narconon staff member.
This father's son was at Narconon in Newport Beach for 9 days in 2007. They were promised a refund of $23,250. A refund was received in June of 2009. The amount of the refund is unknown.
This single Mom took out a high interest loan and emptied her retirement account to pay for her son's treatment at Narconon Stone Hawk. She was disappointed to find the facility in poor condition. Additionally, she claims her son was dropped off at a motel, 26 miles away from the program in a drug infested area. She feels that Narconon uses suspensions to generate revenue by charging additional fees when clients relapse.
The family member was at Narconon Stone Hawk in Battle Creek for 12 days, before being removed by the family after they discovered that the facility was inadequately cared for, the staff was unqualified, and the treatment methods were Scientology based. They tried for 9 months to get a refund, but calls were ignored and a certified letter to the Executive Director (Per Wickstrom) was returned unopened. The 12-day stay cost them $28,600.00.
This family's loved one was at Narconon Stone Hawk for less than two weeks to the tune of $28,600. They were unhappy with an inadequately maintained facility, deceptive practices, unqualified staff and unorthodox treatment methods. They requested a full refund, but received no response. As a result, they have filed complaints with the Michigan Department of Community Health and the state's Attorney General. At the time of their filing, they were aware of 32 other complaints filed against Narconon with the Michigan Attorney General's office.
This Mom made a $20,000 down-payment for Narconon to "hold a bed" for her son in February of 2007. After a failed intervention, her son refused treatment, never setting foot in Narconon. Despite multiple requests and enlisting the help of an attorney, she had received no repayment as of June 23, 2008. Dealing with her son and this situation at the same time was extremely stressful for Mom. Finally, on July 28, 2008, a partial refund was received.
A leaking roof, filthy mattresses and alcohol and drugs at the facility are some of the issues cited in this complaint. Mom is a nurse who inquired about the dosages of vitamins given to her son. Narconon staff members were either unable or unwilling to provide the information. Included in the complaint is another claim that Narconon was paid twice, once by the parent and once by the insurance company. When Mom asked for reimbursement by Narconon, they allegedly refused. This parent has filed complaints with multiple state agencies and Anthem Blue Cross, her health plan.
According to this Mom, there is no contractual basis for Narconon Stone Hawk to retain the $29, 437 fee she paid for her daughter's treatment. After receiving the contractual agreement, she pulled her daughter from the program and disputed the charge with her credit card company. Emails and calls to Narconon Stone Hawk went unanswered until a treasurer said she would help, but never followed up.