After three weeks of sauna and hefty dosages of Niacin, this fiancée says her loved one was experiencing bouts of kidney pain, headaches, loss of appetite and depression at Narconon Stonehawk. She was concerned about a possible Niacin overdose. When the client wanted to leave and catch a bus home, Narconon caused him to miss his bus. They then told him he could not stay another night at Narconon and that they would drop him off at a hotel.
Two days after arrival, the son required medical treatment when a light fixture in a restroom fell on his head and injured him. The parent was not told about this incident and could not get any information from Narconon staff, although they charged her account $500 for it. She tried again and again to get an accounting of her expenditures over the course of the month and a half the son was there. After hearing from the son at Narconon about mold and mildew in the living facilities, insect and poison spider infestations, and a lack of cleanliness in the cooking area, this parent notified Narconon that she would be coming to do an inspection of the living facilities. In contrast with the lack of previous responses, she was immediately contacted and told she would not be allowed to view the facilities. At the time the complaint was made, she was attempting to get a refund, only to be faxed a contract regarding the “Narconon Refund Policy" which she had never signed or received a copy of. She sent a certified letter about the refund but it was refused. When she contacted Executive Director Per Wickstrom about taking further action to get the refund, she says "he told me to 'bring it on' he loves a good battle."
Mom finds Narconon through 1-800 number and interventionist. Her complaint includes deplorable facility conditions and sexual misconduct by a counselor with a female student. Her son reported the misconduct and claims the counselor got retribution by leaving him in the sauna for extra hours. After being suspended from the program and being forced to run on a sprained ankle, he was left at a motel without his belongings.
This complainant, Greg Beha, sent his step-son to Narconon StoneHawk at a cost of $23,500. The program was to last 3-6 months, but after 18 days, the client was removed from the program and dropped off at a motel several hundred miles away from his home, and given $10.00. Mr. Beha was refused a refund by the facility. He eventually received his refund, but not without signing a gag agreement and giving up his right to talk about his experience with Narconon.
This wife states that Narconon Southern California was dishonest about the amount of supervision available for her husband in the program, and their policy on client returns after relapse. She further claims that personal information was freely given to others by Narconon over the phone.