They thought they were helping their daughter

These parents found Narconon Newport Beach through an internet search after becoming concerned about their daughter's drinking. Prior to daughter's admission, the parents say they were not informed about Narconon's no-refund policy or the program's connection to Scientology. Their 19-year-old daughter claimed to be the victim of sexual comments and advances made by a 50-year-old Narconon staff member.

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Son never went to Narconon, but Mom still had trouble getting her money back

This Mom made a $20,000 down-payment for Narconon to "hold a bed" for her son in February of 2007. After a failed intervention, her son refused treatment, never setting foot in Narconon. Despite multiple requests and enlisting the help of an attorney, she had received no repayment as of June 23, 2008. Dealing with her son and this situation at the same time was extremely stressful for Mom. Finally, on July 28, 2008, a partial refund was received.

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Narconon Newport Beach, Another satisfied customer… Complaint to California Attorney General, March 26, 2008

This complaint details non-refundable pre-payments of $3000 for detox at Newport Beach and $27,000 for Narconon services, the latter was not delivered. The patient was taken off all medications and then declared "too heavy a user". No paperwork or receipts were received and no time spent at Narconon, no contract signed and refunds refused. They were not told of the ties to Scientology.

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Narconon Newport Beach – $25,000 for a Scam

At first, Narconon seemed like a great choice for this person's 19 year old coke-addicted brother, but soon was having second thoughts when the family could not get timely responses as to the brother's condition. He said "In a nutshell I am noticing that this is a scam and I am part of it."

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2010-05-13 Complaint Letter to Discover Financial Services

This complaint letter about Narconon Sunshine Summit Lodge and Narconon Newport Beach to Discover Financial Services goes into great detail about the experiences of a former client of Narconon. The author describes how she was deceived by a "fake referral site" and was never told that the referral was to Narconon until she received an emailed credit card statement.

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