Despite multiple requests to Narconon Southern California to stop sending mail, complainant states that he continues to receive mail about the organization at his address. Wants to be removed from Fresh Start's mailing list. FTC law violation listed as Deception/Misrepresentation.
The client had bipolar disorder, and due to Narconon's scientology beliefs about mental illness, they would not treat him beyond 22 days.
This former client was removed from the Narconon Fresh Start program. Narconon agreed in December of 2008 to issue a pro-rated refund of $13,800. No refund received after 9 months.
The consumer in this case never entered the Narconon program after making payment. A complaint was filed with BBB due to a delay in receiving a refund. BBB assisted the consumer in obtaining their refund.
This former client was at Narconon for two days prior to transferring to another facility due to seizures. His parents began requesting a refund in July of 2008. On several occasions, the family was informed by June Rosenberry, Director of Client Services, that their refund request was at the top of the stack in finance (Sept, Oct. and Nov), As of April 30, 2009, they were still waiting for a refund.
Mother reports she found Narconon via a website and paid a deposit of $15,000 to Narconon Southern California after speaking to employee Nic Behner over the phone. Son backed out of going. Parent then paid for an unsuccessful intervention, as suggested by Behner, but son still did not go to Narconon. Complaint is about her difficulty in getting a repayment of her $15,000 deposit.
The allegations in this complaint state that no medical exam was performed by a physician prior to Narconon starting the client on high-dose Niacin, or other vitamins, and 5 hours of daily sauna. A puncture wound on the client's hand was ignored. Housing consisted of 8 men in a trailer with a leaking toilet. The parents further allege that Narconon Fresh Start's website is misleading. They pulled their son out of the program after 48 hours and received only half of their money in refund.